Privacy Policy — Convert Engine

Introduction

Convert Engine LLC ("Convert Engine," "we," "us," or "our") operates the website https://convertengine.io (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site or use our services. By accessing or using the Site, you agree to the terms of this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

Information You Provide Directly

When you interact with our Site, you may voluntarily provide us with personal information, including but not limited to:

Contact Form Submissions: Your name, email address, phone number, business name, and any other information you include in your message when you submit a form on our Site.

We only collect personal information that you voluntarily provide to us. We do not require you to submit any personal information to browse the Site.

Information Collected Automatically

When you visit our Site, certain information is collected automatically through cookies, pixels, and similar tracking technologies. This may include:

Device and Browser Information: IP address, browser type and version, operating system, device type, and screen resolution.
Usage Data: Pages visited, time spent on pages, referring URLs, click behavior, scroll depth, and navigation paths.
Location Data: Approximate geographic location based on your IP address (city/region level, not precise location).

This information is collected through the following third-party tools:

Google Analytics 4 (GA4)

We use Google Analytics 4 to understand how visitors interact with our Site. GA4 collects data about your browsing behavior, device information, and general location. Google's ability to use and share information collected by Google Analytics is governed by the Google Analytics Terms of Service and the Google Privacy Policy.

Meta Pixel (Facebook)

We use the Meta Pixel to measure the effectiveness of our advertising, understand the actions visitors take on our Site, and deliver targeted advertising to you on Facebook, Instagram, and other Meta platforms. Meta's use of this data is governed by the Meta Privacy Policy.

Microsoft Clarity

We use Microsoft Clarity to understand how visitors interact with our Site through session recordings and heatmaps. Microsoft's use of this data is governed by the Microsoft Privacy Statement.

How We Use Your Information

To Respond to Your Inquiries: When you submit a contact form, we use your information to respond to your message, answer your questions, and communicate with you about our services.
To Improve Our Site: We use analytics data to understand how visitors use our Site, identify areas for improvement, and optimize the user experience.
To Deliver and Measure Advertising: We use Meta Pixel data to deliver relevant advertisements to you on Meta platforms and to measure their effectiveness.
To Analyze User Behavior: We use Microsoft Clarity to understand how visitors interact with our Site through heatmaps and session recordings.
To Communicate With You: If you contact us, we may use your information to follow up with you regarding our services.

Advertising and Retargeting

We use Meta (Facebook) retargeting to deliver advertisements to individuals who have previously visited our Site. You can opt out of Meta's interest-based advertising by adjusting your Facebook ad preferences. You can also opt out through the Digital Advertising Alliance or the Network Advertising Initiative.

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to collect information about your browsing activity.

Essential Cookies: Necessary for the basic functionality of the Site. These cannot be disabled.
Analytics Cookies: Used by Google Analytics 4 and Microsoft Clarity to collect information about how visitors use our Site.
Advertising Cookies: Used by the Meta Pixel to deliver and measure targeted advertising.

You can control cookies through your browser settings. You can also install the Google Analytics Opt-Out Browser Add-On, adjust your Meta Advertising Preferences, or enable "Do Not Track" in your browser to opt out of Microsoft Clarity.

Information Sharing and Disclosure

We do not sell your personal information. We do not rent, trade, or otherwise make your personal information available to third parties for their marketing purposes.

We may share your information in the following limited circumstances:

Third-Party Service Providers: We share data with the analytics and advertising providers described above solely for the purposes described in this Privacy Policy.
Legal Requirements: We may disclose your information if required by law, or to protect our rights, prevent fraud, or protect personal safety.
Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as part of that transaction.

Data Retention

We retain personal information you provide through contact forms for as long as necessary to respond to your inquiry and maintain our business relationship. Analytics and advertising data is retained according to the default settings of each platform: Google Analytics 4 (default 14 months), Meta Pixel (per Meta policies), and Microsoft Clarity (30 days).

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correction, deletion, and opt-out of tracking. To exercise any of these rights, please contact us at ryan@convertengine.io. We will respond within 30 days.

California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information, including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. As stated above, we do not sell personal information. To exercise your rights under the CCPA, please contact us at ryan@convertengine.io.

Children's Privacy

Our Site is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us at ryan@convertengine.io and we will take steps to delete such information.

Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page and post the revised Privacy Policy on our Site. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Convert Engine LLC
Email: ryan@convertengine.io
Website: https://convertengine.io